Brite Systems replaced an outdated system for Indiana Public Defenders Council (IPDC) and launched a modern solution on Salesforce. Previously, IPDC employees were using a 20-year-old database that was limiting efficiency of the agency. The new Salesforce system allows agency employees…Continue reading
Developed by Brite Systems, Enlite is an innovative case management system built on the Salesforce Lightning platform. This is the largest Salesforce implementation for State of Indiana government with over 1,000 system users.
Prior to the Brite Systems partnership, IN DCS used a 20-year-old legacy system. The outdated system made it difficult for employees to complete their daily tasks efficiently and effectively. Enlite has enabled IN DCS to securely document home visits via HIPAA, communicate via streamlined channels, share cases seamlessly across departments, immediately access vital information – all on one user-friendly system.
Service providers use Enlite for intake, parent surveys, assessment, household management, internal and external referrals, establishing goal plans for families, processing claims and generating invoices. Enlite seamlessly integrates with external systems such as immunization registries for up-to-date immunization records and financial systems for claims reimbursement. The built-in evaluation module with extensive dashboards and reports provides key metrics for program managers, directors and other stakeholders.
Before Enlite, case workers could only log notes on cases once they return to their site, making access to real time information impossible. With Salesforce Mobile Enablement, Brite Systems introduced a mobile platform to allow case workers accessibility during home visits to promote timely documentation.
Along with being mobile enabled, Enlite is conducive for collaboration. With Site to Site transfer capabilities, DCS employees can request and receive all required permissions to transfer a case and all corresponding records to a new agency within the system. This replaces the manual process of printing out forms, scanning as PDF, then emailing or faxing to the new agency. This feature not only saves times,it increases security of personal information.
These are just a few examples of how Enlite has made an agency wide impact with technology modernization. Efficiency and timeliness are valuable, but the meaning stretches far beyond data and reports. Enlite allows IN DCS to take a proactive approach rather than risking a delayed response that could forever impact the life of a child. The improved services provided by IN DCS translates to improved quality of life for Hoosiers all across the State of Indiana.
Salesforce partnership brings growth to company and better opportunities to clients.
INDIANAPOLIS, Sept. 3, 2019 /PRNewswire/ – Brite Systems holds a strong presence in Indianapolis as a Salesforce implementation firm. They pride themselves on their ability to create strategic cloud solutions for their clients. Brite Systems is thrilled to announce they have officially been named a Salesforce Silver Consulting Partner.
“It’s a pleasure to be recognized for our efforts by Salesforce. I am immensely grateful for the dedication of our team and their contributions toward this advancement,” says Brite Systems CEO, Jay Fernando.
The Salesforce Silver Consultant Partnership requires a company to meet several milestones to demonstrate they are qualified to represent Salesforce as a preferred partner. These requirements include client engagement, employee expertise, and high customer satisfaction.
Brite Systems has proven its expertise through its highly skilled staff, of which 13 team members now hold at least one Salesforce certification reaching a total of 53 certifications. Brite Systems not only focuses on hiring and growing expert talent, but also on creating quality relationships among staff as well as with clients. Brite Systems’ clients agree as demonstrated by their high customer satisfaction score of 10 on Salesforce’s 10-point scale.
“It is our goal at Brite Systems to simplify our clients’ problems with innovative solutions and to deliver those solutions in a timely manner to enable our clients to reach their goals. Our clients trust Brite Systems’ team to always be on their SIDE (Simplify, Innovate, Deliver and Enable),” added Jay Fernando. “We look forward to continually impacting the lives of those within our customer community.”
Brite Systems is making tremendous contributions to the local Indianapolis tech community with solutions reaching nationwide. Within the past few months, Brite Systems has implemented several successful Salesforce-based solutions, including The Propshop, an online product catalog for U.S. Health and Human Services. As a newly recognized Silver Partner, Brite Systems looks forward to the continued growth of its company and employees, allowing them to drive the success of their customers.
About Brite Systems
Brite Systems has been successfully implementing solutions for the private and public sector since 2006. Brite Systems is a Salesforce Certified Silver Consulting Partner and has modernized technology for a variety of agencies and organizations. Brite Systems confidently brings the right people, customized approach, and successful track record to each opportunity.
A large federal agency was in need of an efficient, cloud-based system for employees to procure furniture and supplies within their warehouse inventory. The agency had a warehouse full of office…Continue reading